Contact
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Questions about your order, your design or a delivery? We’re happy to help.
Email us directly
Send a message to hello@imaginewear.eu. We usually reply within one to two working days.
Include right away
- your order number, or the email address you ordered with;
- for a complaint: a photo of the item you received;
- a short description of your question.
That saves emailing back and forth, and it’s usually sorted in one go.
Frequently asked questions
My design isn’t what I had in mind
Feel free to try again in the Design Studio with a different description — be specific about style (watercolour, line drawing, 3D) and colours. You always see the result before you pay.
Can I still change or cancel my order?
Because each piece is printed especially for you, production starts soon after your payment. Get in touch straight away if something went wrong; if printing hasn’t started yet, we’ll see what’s possible. See also reprints & complaints.
When will my parcel arrive?
Expect 3 to 7 working days. All the details are on shipping & delivery.
Company details
- Trading name
- ImagineWear
- Legal entity
- Align2Grow
- Company number
- 0833.016.006
- VAT number
- BE0833.016.006
Questions about this text? Get in touch via our contact page or hello@imaginewear.eu.